Shipping & Delivery
Product Restrictions: Chilled & Creamy Desserts and Ice Cream cannot be shipped due to temperature sensitivity.
Processing Time: Orders are typically processed within 1-2 business days. High-value orders (e.g., over $200) or heavy items (e.g., over 10 lbs) may require additional processing time.
Non-Delivery Days: Orders are not shipped or delivered on weekends or holidays.
Potential Delays: During high order volumes, shipments may be delayed by a few days. Allow extra days for delivery. We will notify you via email or phone if there’s a significant delay.
Contact Us: For shipping or delivery inquiries, contact our support team at support[at]alemo.com
Local pickup at our store. Available for all products.
Free delivery within Florida, 1-5 business days.
Same-day delivery within Florida for orders placed by 12:00 AM. (Orders over $200 or 10 lbs may not ship same day.)
Delivery to other U.S. states. (Shipping fees apply based on address)